Saturday, March 14, 2009

Growing as a Manager

In the last few weeks I have mentored two of my new managers through the angst of their first, respective human resource, performance related problems with staff. Every manager always remembers the first disciplinary session they had to run, the first review of a poor performer or the first time they had to let someone go. This is a watershed time for new managers/supervisors and both of them came through with flying colors and felt much better about themselves as managers afterwards. The secret is to be professional, firm and objective.