A few tips from a battle scarred veteran of web based and offline business.
Friday, November 30, 2012
Under Promise and Over Deliver
The under promise and over deliver is tested and true business adage. When starting in business it is crucial that you know your own limitations. If you know you can provide something in 10 days then tell the client 12 days and try to deliver in 9. Clients love early delivery but get upset when you are late. This is all part of building up business trust. Having 2 days up your sleeve can also provide a buffer in case anything goes wrong.