In todays online world there are a myriad of competing businesses. What makes your business different? Do people know who YOU are? The personal touch is all important. Customers like to deal with people they know, or think that they know.
Any advertising you do needs to have your picture on it. Believe me this works. Every email you send should have a signature line that promotes your business. Get a blog like this and engage with your customers.
Business has changed over the last 30 years and the approach to digital customers needs to align with current expectations.
Grant Goodman aka drkelp
Dr Kelps Programs that Pay